We appreciate your business and are confident that you’ll be pleased with your order. However, if you are unhappy for any reason, please return your order directly to us within 20 days of receipt of the order. A copy of your Invoice receipt along with a brief note stating why you are returning/exchanging the item must be enclosed. All items must be unused and in it’s original package. No damaged or altered goods will be accepted. All refunds or exchanges will occur within 7-10 working days from receipt of goods. Shipping and handling will not be refunded. If you need to exchange a Leather Good, on your Invoice receipt, write a quick note stating what size you need. There will be a $5.00 re-shipping charge. We can use your credit card on file or you can send a money order with the goods.