How do I send in my firearm for repair?

Return to: Heritage Manufacturing, Inc. Attn: Warranty Service Center
100 Taurus Way
Bainbridge, GA 39817

There are four options you can select to return your firearm for warranty work: 1 – U.S. Postal Priority Mail (can only be used if you are a FFL holder) 2 – UPS Next Day Air (800-742-5877) 3 – Federal Express Priority (800-463-3339) 4 – If you are looking for fast, no-hassle service then call us at (305) 685-5966 and we will provide a shipping label for a discounted rate of $50.00.

If your firearm is out of warranty, we will call you after our initial inspection or send you an estimate showing you what we found. Additional charges may apply for bench fees and/or parts. Please call us before sending in your firearm. Some things can be easily taken care of over the phone.

Return your firearm UNLOADED with its original box (if available). Then place it in another box and wrap it with BROWN PAPER. Any type of box will do as long as you place your firearm inside a strong and secure box and be sure to enclose the following inside your box 1 – Copy of the sales receipt 2 – A brief note explaining the problem 3 – Your name, physical street address (no PO Box please) and phone number